Shipping policy

Shipping Policy

Processing Time

Once your order is placed, the Héra Monroe team diligently prepares and packs your items. Most orders are processed within 2-3 business days. Orders placed before 5 PM EST on business days are often processed the same day, while those placed after 5 PM EST or during weekends and holidays will be processed within the specified timeframe.


Shipping Times and Costs

  • United States: 5-10 Business Days.
  • Canada: 11-14 Business Days.
  • Australia: 11-16 Business Days.
  • New Zealand: 11-14 Business Days.

Additional Information

Shipping times are estimates and may vary based on your location, customs delays, and other unforeseen factors. You will receive a tracking number once your order has shipped, allowing you to monitor its progress.

Please note that customers are responsible for any customs duties or import taxes that may apply to international orders. Héra Monroe is not responsible for delays caused by customs processing.